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Vulkan Vegas

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Responsible gambling

Gambling should be entertainment that costs money, like a concert ticket – not a way to earn it or to escape from problems. This page collects the practical tools that help keep it that way, and the places to turn to when it is not.

Before you play

  • Set a budget for the month and for each session. Treat it as the price of entertainment, money you will not get back.
  • Set a time limit. Phone alarms work well.
  • Never borrow to gamble, and do not use money meant for rent, bills or food.
  • Do not play to recover losses. The next deposit is never "the one that wins it back".
  • Do not play when upset, tired or drinking.

Tools at Vulkan Vegas

Vulkan Vegas offers fewer self-service tools than casinos licensed in strictly regulated markets. What you can do:

  • Ask support to set deposit or loss limits on your account.
  • Take a cooling-off break for a set period through support.
  • Self-exclude – ask support to close your account for a fixed period or permanently and to stop all marketing messages.
  • Turn off promotional emails and SMS in your account settings.

Make the request in writing so that you have a record of it.

Tools outside the casino

  • Blocking software such as Gamban or BetBlocker blocks gambling sites and apps on your devices.
  • Bank gambling blocks – many banks let you block gambling payments on your card in the banking app.
  • National self-exclusion schemes – in countries with a local licensing system, such as GamStop in the UK or Spelpaus in Sweden. Note that these schemes only cover locally licensed operators, so combine them with blocking software.

Warning signs

  • You spend more money or time than you planned, more and more often.
  • You chase losses or hide your gambling from people close to you.
  • You borrow money or sell things to gamble.
  • Gambling affects your sleep, work, studies or relationships.
  • You feel restless or irritable when you try to cut down.

If several of these sound familiar, it is a good moment to talk to someone.

Where to get help

Free and confidential support is available in most countries. A few widely used services:

Your local health services can also point you to specialist help.

Protecting children

Online casinos are for adults only. If children use your devices, use parental controls and blocking software, keep your casino login private and never let anyone under 18 play, even "just watch".