Contact

Questions about your casino account go to Vulkan Vegas. Questions about this website come to us. Here is how to reach each.

Questions about your Vulkan Vegas account

vulkanvegas.boo is an independent guide and cannot see or change casino accounts. For deposits, withdrawals, verification, bonuses or a locked account, contact Vulkan Vegas directly:

• Live chat – open the chat icon on the casino's website or in the app. Available 24/7 and the fastest option.
• Email – use the contact form or email address in the casino's help section. Best for complaints and anything that needs documents.

When you contact them, include your account email, the date and amount of any transaction and, for bonuses, the name of the offer. A clear first message usually gets a clear answer.

Questions about this website

Found a mistake, an outdated figure or a broken link? Write to us at hello@vulkanvegas.boo. Please do not send us passwords, ID documents or payment details – we do not need them and will not ask for them.

We read every message and aim to reply within a few working days.

Getting help with gambling

If you are worried about your own gambling or someone else's, our responsible gambling page lists tools and free, confidential support services.